Shipping & Delivery

We are committed to processing and shipping your order as efficiently as possible. Please review the information below for details about order processing and delivery.

Order Processing

Free Shipping on Orders Over $14.99 CAD | $5.99 CAD Shipping on Orders Under $14.99

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will begin processing on the next business day.

Processing times may be slightly longer during promotional events, holidays, or periods of high order volume.

Delivery Time

After your order has been shipped, delivery generally takes approximately 3–7 business days.

Delivery times are estimates and may vary depending on the destination, carrier conditions, weather, holidays, and other circumstances outside our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information when available.

Tracking information may take some time to become active after the package has been handed to the shipping carrier.

Delivery Issues

If your package is delayed, damaged, or appears to be missing, please contact our Customer Support team as soon as possible.

When contacting us about a delivery issue, please provide your order number and tracking information so we can assist you more efficiently.

Incorrect Shipping Information

Please carefully review your shipping information before completing your purchase. If you notice an error after placing your order, contact Customer Support as soon as possible.

Once an order has been processed or shipped, we may not be able to change the shipping address.

Contact Us

If you have any questions about shipping or delivery, please contact our Customer Support team with your order number and relevant order details.

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