About The Ordinaary

Welcome to The Ordinaary, an independent online retailer offering a selection of skincare and beauty products from established brands.

Our goal is to make it easier for customers to discover and purchase skincare products online, with clear product information, straightforward ordering, and convenient delivery.

We believe customers should have access to transparent product information so they can make informed purchasing decisions based on their individual skincare needs and preferences.

Our Approach

At The Ordinaary, we focus on providing a simple and convenient shopping experience. We organize product information clearly and aim to make product selection, ordering, shipping, and customer support as straightforward as possible.

Our store offers products from third-party brands. Brand names, product names, trademarks, logos, and other intellectual property displayed on this website belong to their respective owners.

About The Ordinary Products

The Ordinary is a skincare brand known for products featuring clearly identified active ingredients and straightforward product naming.

Our website may offer selected products from The Ordinary for customers to purchase. Product descriptions, ingredients, directions, claims, and other brand-related information are provided for product identification and customer reference.

The Ordinaary is an independent retailer and is not the owner or operator of The Ordinary brand.

Our Commitment to Customers

We are committed to providing customers with accurate store information, clear purchasing terms, and accessible customer support.

We aim to provide clear information about product availability, pricing, shipping, returns, and order processing before and after purchase.

If you have questions about an order, product availability, shipping, or returns, please contact our customer support team.

Independent Retailer Disclaimer

The Ordinaary is an independent online retailer.

The Ordinaary is not owned by, operated by, affiliated with, or endorsed by The Ordinary or DECIEM.

The Ordinary is a trademark and brand name belonging to its respective owner. All product names, trademarks, logos, and brand names displayed on this website belong to their respective owners and are used solely to identify the products offered for sale.

Nothing on this website should be interpreted as representing that The Ordinaary is the official website of The Ordinary or DECIEM.

Contact Us

For questions regarding orders, products, shipping, returns, or other customer service matters, please visit our
Contact Us
page.

You can also review our
Shipping Policy,
Return & Refund Policy,
Privacy Policy,
and
Terms & Conditions.